- LogMeIn Rescue is an app that allows our technical support team to share screens and assist remotely by controlling the mouse and keyboard input. First, you will receive a link or a code to manually type into or Enter in the code, then hit the Start Download button.
- We would like to show you a description here but the site won’t allow us.
Sep 09, 2018 Click the padlock icon in the lower left corner. Enter your password when prompted. Click on Accessibility from the scrolling list on the left-hand side. Insert a checkmark next to LogMeIn Client (it apparently might also be named LMIGUIAgent). Use the image below as a guide.
Remote assistance application designed for professional technicians, featuring quick connection methods to both PCs, MAC OS systems, and mobile platforms
Logmein123 Enter 6 Digit Code
Aside from highly-trained experts, professional tech support companies require a reliable remote assistance application to serve its customers with promptitude and accuracy. LogMeIn Rescue is one of the best choices in this field, as it comes with a user-friendly technician console, various connection methods, and support for mobile devices.
Tech support platform that targets Windows PCs, MAC OS, and mobile devices
The centerpiece of the LogMeIn Rescue package is the Technician Console, which manages all the support sessions, providing a rich-featured working environment for the tech support staff.
There are multiple connection methods a technician can use to request remote access to the customer. LogMeIn Rescue can generate a unique 6-digit code that the customer must enter at http://www.logmein123.com, or an URL that must be shared with the customer, either via email or any other means.
Alternatively, technicians can start a Rescue Lens session, sending the connection link via SMS and then providing support via a mobile platform on iOS, Android, or Blackberry devices.
Remote control sessions and detailed system information enquiries
Once the link is accessed on the remote workstation, the customer applet download is initiated, but not before asking for access permission and advising the customer not to authorize unsolicited remote sessions or disclose credit card information. The applet is used for chatting (predefined replies are available to the tech support team), file sharing, and remote control management, and is automatically removed at the end of the support session.
Support representatives can start remote viewing and control sessions, as well as request remote access to information about the target computer.
The integrated File Manager displays a double-sided interface, providing instant access to the contents of the remote PC. Technicians can also reboot the remote workstation in both normal and safe mode, run scripts, and check information about the computer, including its software and hardware configuration, running processes and services, installed applications, users, installed drivers, startup items, and recent system events.
Offers technicians the tools they need to diagnose the remote system
All the information LogMeIn Rescue can provide technicians with the customer's consent can help the support team diagnose the system and find a solution to every problem customers face.
Furthermore, support channels of specialized technician groups can be created, and reports can be generated, which encourages team work and joint efforts to increase the customer satisfaction levels.
Filed under
LogMeIn Rescue was reviewed by Mihaela Teodorovici
5.0/5
LIMITATIONS IN THE UNREGISTERED VERSION- 14-day trial
- For the local computers you will use to support remote PCs:
- Broadband connectivity to the Internet (i.e T1, Cable modem, ISDN, or DSL)
- For the remote devices that you will support:
- Windows 10, 8.1, 8, 7, Vista, Server 2008 & Server 2012 (all including 64-bit)
- Apple Macintosh OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), 10.5 (Leopard) and 10.4 (Tiger)
- Broadband connectivity to the Internet (i.e. T1, cable modem, ISDN, or DSL)
- For the mobile devices that you will support:
- Rescue Lens: Android 4.1+ | iOS 7.0+
- Besides various minor fixes and improvements, this release of the Rescue website introduces the following new feature:
- Import Technicians from a File:
- By clicking Import technicians on the Rescue My Account page, Master Administrators can upload a CSV or JSON file to import technicians 'in bulk' to a selected Technician Group.
Read the full changelog This enables Disqus, Inc. to process some of your data. Disqus privacy policy
LogMeIn Rescue 7.12.3359
add to watchlistsend us an update- runs on:
- Windows 10 32/64 bit
Windows Server 2012
Windows 2008 32/64 bit
Windows 8 32/64 bit
Windows 7 32/64 bit
Windows Vista 32/64 bit - file size:
- 30.4 MB
- main category:
- Internet
- developer:
- visit homepage
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The dark at the top of the stairs script pdf. Are you one of my clients? Do you have LogMeIn installed so I can remotely access your Mac to provide you with remote support? If so, a recent update to LogMeIn requires you to grant it greater access to your Mac. A window notifying you of this will appear on your Mac’s screen. Please go ahead and give LogMeIn the access that it is requesting.
Logmein Rescue For Mac Download
The window notifying you that you need to grant LogMeIn greater access looks like this:
Logmein Rescue Mac Issues
This window includes some brief instructions on how to grant the requested access. Calyx point for mac download. Here is my version of the same instructions. Please try my instructions if you’re unable to follow LogMeIn’s instructions of if you’ve dismissed LogMeIn’s window.
- Click on the Apple menu and select System Preferences.
- Click on Security & Privacy.
- Click the Privacy button at the top right end.
- Click the padlock icon in the lower left corner. Enter your password when prompted.
- Click on Accessibility from the scrolling list on the left-hand side.
- Insert a checkmark next to LogMeIn Client (it apparently might also be named LMIGUIAgent). Use the image below as a guide.